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Topic: tech
An extension failed to initialize. Can't open file extend.dat
Published: Feb.07.2006 @ 4:27 pm | Print | Email | Comment
Last Edited: Mar.15.2010 @ 8:51 am

Today out of the blue, when loading office 2002 on an xp machine, an error message appears with the text:

"An extension failed to initialize. Can't open file: extend.dat. The file may not exist, you may not have permission to open it, or it may be open in another program. Right-click the folder that contains the file, and then click Properties to check your permissions for the folder. You don't have appropriate permissions to perform this operation."

Seeing that the user was an administrator it seemed more complicated than a permission problem. What is the extend.dat file? It is a file used to cache extensions built for outlook. Seeing that our users use no extensions, the problem with the file could be fixed by either deleting it or renaming it.

If hidden files and folders are not visible you will have to set your explorer window to view those types of files. If you know how to show hidden files skip "Viewing Hidden Files".

Viewing Hidden Files: To view folders and files that are hidden, from my computer, click tools and then folder options. Click the view tab at the top of the window. Scroll down to the option Hidden files and folders. Click the option that says show hidden files and folders. Then click OK.

The Fix: Make sure outlook is closed and not running.  If you are viewing hidden files and folders, use windows explorer to go to documents and settings, then the folder of the user with the error. Next click Local Settings, then Application Data, then Microsoft, and finally click and go into the outlook folder. There is where you will find extend.dat. Now from here rename the file from extend.dat to extendOld. Restart outlook and send someone an email.

9/11: Friends, as true as I am to troubleshooting problems, that is also how true I am to wanting to know the truth. 9/11 was an inside job and we the people deserve the truth. A demolition expert opinion - Google demolition expert building 7. Use reason. What we see in all 3 of these collapses is steel failing at 100% and at the correct time to allow for what happened, buildings falling as though there is no resistance. Seeing that the time measured for the buildings to collapse completely, just above free fall speed, that would mean that the 70 or more  undamaged floors below the impact, would have to offer resistance similar to air. Now if steel has the resistance of air, why do we use steel to build sky scrappers? If you havnt seen the collapses in a while, revisit them, and watch the buildings, especially building 7.
 
There are 84 comments. Post A Comment | Subscribe To Comments
Comments:
posted by Anonymous. on Sep.25.2006 @ 1:20 pm
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Thank I resolve the problem.
But I have after open all folder, to create "outllook" folder.
Then execute outllook and dont show the error.
Thanks
 
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posted by Anonymous. on Nov.22.2006 @ 7:50 pm
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Brilliant...this worked like a charm.  I also had the same situation...a machine that's worked fine for a while (literally years) and all of a sudden had this problem...and permissions were NOT an issue as the message implied somewhat.  Renaming it like this fixed it entirely.  Thanks for the help!
Ian Ippolitohttp://www.RentACoder.com
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posted by Anonymous. on Nov.27.2006 @ 2:36 pm
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Nice. This worked like a charm with Outlook 2003 on Windows XP.Thanks!
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posted by Anonymous. on Nov.30.2006 @ 8:27 am
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Thanks, this worked and I told my IS support group, because they couldn't get it resolved.
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posted by Anonymous. on Dec.04.2006 @ 6:27 pm
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thanks a bunch worked for me too.
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posted by Anonymous. on Dec.08.2006 @ 3:04 pm
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that does not work. my computer says 'access to the file is denied"
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posted by Anonymous. on Dec.24.2006 @ 12:03 am
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similar to the last posting - I had no luck changing the name. I did however remember having problems opening Outlook Express on my home computer from time to time.I opened the task manager and scrolled down and found two applications of Outlook running. I ended the second "Outlook process" and closed and re-opened Outlook...the error message has been solved.
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posted by Anonymous. on Jan.12.2007 @ 5:55 pm
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Thanks. This worked perfect. No more error message. I had tried to find the extend.dat file on my own by searching my hard drive and could never find it. This lead me right to it. Renaming it solved the problem.
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posted by Anonymous. on Jan.21.2007 @ 6:27 pm
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Worked a treat onWinXPfor tablets & Office2003.
Scott
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posted by Anonymous. on Jan.31.2007 @ 8:50 am
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 del "%userprofile%\local settings\application data\microsoft\outlook\extend.dat"--- just to make this easy type the above line at you command prompt but make sure you close outlook first (is in Outlook.exe should not be running in the processes)
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posted by Anonymous. on Feb.02.2007 @ 6:55 am
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Have tried the above but it still doesn't work.  Have even deleted the file but hasn't helped.  Any further ideas?
Win XP Pro, Office 2003.  UAC enabled.
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posted by Anonymous. on Feb.03.2007 @ 12:18 pm
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Awesome, this worked fro Office 2007 using Vista as well!
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posted by Anonymous. on Feb.12.2007 @ 11:48 am
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Thanks; I got rid of  the extend.dat error message.  But when I "send/receive" I get an error message "operation failed".    I ran setup.exe and "repair" Office 2002, but I still get the "operation failed" message.  - any suggestions? thanks.  wdrone@kc.rr.com
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posted by Anonymous. on Feb.16.2007 @ 8:22 pm
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Worked like a charm, thanks!!
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posted by Anonymous. on May.04.2007 @ 1:03 pm
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Hey, not only did I love your article because it solved my problem but I also agree with you on 9/11!!  More people need to learn the truth.  Good job finding a way to get the word out. 
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posted by Anonymous. on Jun.05.2007 @ 10:44 pm
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Thanks for the tip on fixing this Outlook problem. It is obviously caused by the government conspiracy phishing through our Outlook that caused this, I mean Microsoft would never have a bug or anything -  I mean a building can't collapse just because a huge amount of burning jet fuel gets hot and warps steel. Jet fuel the building designers never took into account when they certified the structure airplane crash safe. (They took into account a moving mass the weight of an airplane.) And when the one floor collapses - the entire mass of the floors above falling on the next floor below couldn't bust that floor like a hammer and cause it to collapse and then repeat this as the building pancakes.
Never mind that plans to do this have been uncovered and this is what they (Al-Qaeda) planned to do.
Thanks again for the tip though.
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posted by Anonymous. on Jun.11.2007 @ 8:13 am
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Thanks for this tip.. Solved my extend.dat problem.
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posted by Anonymous. on Jun.14.2007 @ 10:45 am
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Unfortunately, I have upgraded to Vista  :::-(((  All I can say is Microsoft must have connections to Al Quaida since the upgrade has definitely caused myriad more problems than XP, and it must be costing billions in wasted time and effort. But to the point - documents and settings does not exist anymore. Any ideas?
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posted by Anonymous. on Jul.19.2007 @ 8:40 am
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Fix worked like a charm, but you're a nut job
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posted by Anonymous. on Aug.02.2007 @ 1:20 pm
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Good post for the solution to the problem. Ole George Washington would be rolling in his grave to see America today. I don't think that the truth will be uncovered about 911, and if it is most American people are so consuemd in their lives to care about what is right, let alone try to do something about it. Just think about the tea party and how the first American revolution was started. If you want to do something about it don't pay taxes. Lets see what happens.
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posted by Anonymous. on Aug.18.2007 @ 11:17 am
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Thanks for the resolution, worked like a charm. Then I realized it was already in our Knowledge Base here where I work (DoD contractor)
Doh!
PS- Not paying taxes isn't the ideal thing to do. However, less powers and greater accountability for the office holders is the direction in which we need to head nowadays.
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posted by Anonymous. on Aug.25.2007 @ 2:32 pm
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Thank you. This hasn't solved all my issues but at least it has taken care of the extend.dat issue.
My other issue started at the same time as the extend.dat issue. I'm also getting a message of "Unable to open your default e-mail folders. File access is denied. You do not have the permission required to access the file C:\Documents and Setting\Kay Elliott\Local Setting\Applicatin Data\Microsoft\Outlook\outlook.pst.
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posted by Anonymous. on Aug.31.2007 @ 2:01 pm
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This fixed helped.  Thank you so much!
911 was an inside job hands down.  Google terrorstorm, loose change.  Read articles from Prof Steven Jones about thermate in the buildings.  Where is the video tape of flight 77 hitting the pentagon.  Complete inside job to have the neo-cons bring us into a false war. 
RON PAUL 2008!
"Any society that will give up a little liberty to gain a little security will deserve neither and lose both"
- Benjamin Franklin
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posted by Anonymous. on Sep.11.2007 @ 11:24 am
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Perfect, thank you!
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posted by Anonymous. on Sep.12.2007 @ 8:44 pm
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I do not see the file dat inside the folder??
 "%userprofile%\local settings\application data\microsoft\outlook\extend.dat
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posted by Anonymous. on Sep.17.2007 @ 4:28 pm
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Thanks for the hint, it worked perfectly. 
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posted by Anonymous. on Sep.18.2007 @ 9:49 am
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Please, shutup with your 9/11 was an inside job. Read the facts. Since the UFO's exist theorists have died down, they've found a different subject to pursue.  Then one of the comments referenced a movie that believed 9/11 was an inside job, and not surprisingly the scientific and engineering community openly dismissed the movie. Only crazy professors tied to "Scholars for 9/11 truth movement" supported it..you know the same professors you see believing in UFO's.  Please, don't be a fool and go around spreading garbage. 
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posted by Anonymous. on Sep.19.2007 @ 11:21 pm
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Thanks
I appreciate the help it worked.
 
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posted by Anonymous. on Sep.29.2007 @ 10:04 pm
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The same thing happened to me and your instructions worked like a charm.  I had been having problems with Outlook not wanting to open up and freezing up all the time.  Just recently I started receiving the An extension failed to initialize. Can't open file: extend.dat........  I changed the name of the file as instructed and no more problem.
Thank you for the info.
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posted by Anonymous. on Oct.01.2007 @ 2:45 pm
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thanks so much for posting this!  It totally fixed our issue.
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posted by Anonymous. on Oct.18.2007 @ 11:51 pm
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Yes!!!! Thank you... i was really annoyed at outlook because suddenly it just came up the with message... i could just click ok and live with it but now its disappeared. Thank you!!!!
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posted by Anonymous. on Oct.26.2007 @ 11:54 am
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Great stuff.  Saved headaches.  Outlook 2003 on a Windows Server 2003 Terminal Server.
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posted by Anonymous. on Nov.01.2007 @ 12:35 pm
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I refused to believe that 'our government' could possibly have had a hand in the events of 9/11, but eventually I could no longer ignore the facts. In all of recorded history, only three steel framed buildings have collapsed due to fire: WTC1, WTC2, and WTC7 (which was not hit by any plane, and was accross the street on the far side of the complex).
Anyone who still refuese to believe, please prove me wrong. Look at the facts, don't simply name call. Look into it. Ask yourself:
How does a 110 story building fall straight down. At frr fall speed. Twice???
Where is the plane at the Pentagon site? There is only a small hole, next to unbroken windows.
Look at the Shanksville site. Compare it to images of Lockerby.
Compare the WTC7 collapse to footage of any demolition of any Las Vegas casino. Notice anything.
We have been lied to. Again.
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posted by Anonymous. on Nov.02.2007 @ 10:36 am
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Are we so brain washed that we turn our minds off to the possibility all was not as it seemed? Especially considering the high number of odd things that happened that day? I guess we are. My wife gets mad every time I bring 9/11 up. I get mad because she won't even consider it. Facts is facts. Just as sure as your PC fix worked (thanks), fact is buildings were dropped that day and a lot of weird shit went down. Personally, I'd like to know the truth.
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posted by Anonymous. on Nov.16.2007 @ 6:01 pm
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Ridiculous! You mean to tell me they smuggled several THOUSAND pounds of expolsives, along with detonators and a few tousand feet of cable. Then strung up the cables, set the detonators - I can see it now - Verizon guy - "Hey, what's up? What are you putting up there?" Covert will blow up Building 7 guy "Hey, just rigging up some detonation charges in case we ever want to demolish this building...Did you see the game last night?"Right. And all the service people - for a major Manhattan building - were too stupid to notice. Get a life.
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posted by Anonymous. on Nov.25.2007 @ 6:48 am
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Thanks to "Anonymous December 24, 2006" I didn't have to go through the procedure.Checked Task Manager --> Outlook was running already causing warning message when loading the application a second time unbeknownst.Closing the application in Task Manager and reloading solved the problem.
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posted by Anonymous. on Jan.15.2008 @ 7:10 pm
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Use the detect and repair will also fix the problem.
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posted by Anonymous. on Jan.16.2008 @ 7:15 pm
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What I found was that if you check doing a control+alt+del and view processes, you will see that there is more than one process running for outlook. I just right clicked on all outlook process and killed them. When I restart outlook now, no problems at all.Cheers
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posted by Anonymous. on Jan.23.2008 @ 1:44 am
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Regarding the Twin Towers, my brother is an architect and he was watching the events unfold on 9/11 at his office. The structural engineer at the office referenced the type of construction in the buildings and said, "They better get those fires out right now or those buildings are coming down." This is not a conspiracy, nor do I think the terrorists had any idea that it would be so "successful."

Regarding the Pentagon, I also think it is weird that there is just that little hole. Where is the plane? Where are the seats, etc? This would really be a strong point if there weren't a ton of just ordinary citizens that SAW the plane crash into the building. Just go back to the news of the day. They interviewed people on the spot. So as weird as the scene looks, and I would like to understand it, it wasn't a missle... people saw a plane.
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posted by Anonymous. on Feb.04.2008 @ 5:05 am
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Thanks, it worked for me. Closed from from taskbar and reload outlook.
 
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posted by Anonymous. on Feb.21.2008 @ 2:19 pm
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This worked for me with XP and Outlook 2007
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posted by Anonymous. on Apr.04.2008 @ 11:00 am
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Tried and fix and it solved the problem.
I was also having a problem where Out of Office assistant didn't appear in the Tool menu at all.  Did the fix and Out of Office worked again.  Does extend.dat have anything to do with this.
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posted by Anonymous. on Apr.10.2008 @ 6:43 pm
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This is great. It worked for me. thanks
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posted by Anonymous. on Apr.14.2008 @ 10:56 pm
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Just a suggestion for those that couldn't find the extend.dat file.  Make sure you are looking in the exact path above and not C:\Documents and Settings\username\Application Data\Microsoft\OutlookIt is not in this folder.  Once I found it in the correct path, it worked.  Thanks!
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posted by Anonymous. on Jun.10.2008 @ 11:10 pm
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It works also for Vista and Outlook 2007.
The path in Vista: <account name>\AppData\Local\Microsoft\Outlook
Rename extend.dat to extendOld.dat.
When I restarted Outlook in the first time after this it created a new file extend.dat, but the problem disappeared.  
Ellie
 
 
 
 
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posted by Anonymous. on Jun.11.2008 @ 12:49 am
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 hi..thanks a lot for this resolution, really appreciate the help provided here. it resolved my issue and saved me a lot of time and anxiety.
Regards
Inderjeet S Sublok
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posted by Anonymous. on Jul.08.2008 @ 11:11 am
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nice, thank you.  it worked perfectly
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posted by Anonymous. on Jul.10.2008 @ 11:45 am
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Big Red,
This did not work for me. When I try to change the name from extend.dat to extendold it gives me a cyclic redundacy message. What do I do next.
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posted by Anonymous. on Aug.05.2008 @ 2:29 pm
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The file may be corrupt.  You can delete it without causing issues.
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posted by Anonymous. on Aug.13.2008 @ 9:22 am
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Great fix.  Just got a new machine with Vista Ultra installed.  After installing Office .dat message began appearing every time I opened Outlook. Now.dat annoying message is gone!
Have to diasagree with you on 911.
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posted by Anonymous. on Aug.16.2008 @ 10:51 pm
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Thank you for helping with this annoying problem, but most importantly thank you for using your site to also share 911 truth. Knowing the facts of 911 and some of the key players involved shed a new light on life, politics, and the meaning of Patriotism!
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posted by Anonymous. on Aug.26.2008 @ 10:26 am
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Thanks. Worked for Vista once I knew the path. :-)
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posted by Anonymous. on Aug.29.2008 @ 4:48 am
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 Hi this solution was of great help
thanks buddy
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posted by Anonymous. on Aug.29.2008 @ 12:39 pm
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Thanks.
For people having problems, make sure Outlook is CLOSED
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posted by Anonymous. on Sep.09.2008 @ 10:53 am
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This has really rescued my nerves!
Thanks!!
Jana
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posted by Anonymous. on Sep.19.2008 @ 8:05 am
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Thanks for the fix. Not so sure about the the 9/11 thing though.
Steel loses structural integrity after 1 1/2 hours at 300 degrees.
Jet fuel burns at 600 degrees.  The Twin Towers failed after 45 minutes.
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posted by Anonymous. on Oct.20.2008 @ 10:29 am
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Great tip.  I have Outlook 2003 running on Vista Home 64 bit and it resolved the problem.   Thanks!
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posted by Anonymous. on Nov.01.2008 @ 5:29 pm
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The bad news: It happens with Outlook 2007, too. The good news: This fix works in Vista, too. (It took a little creative searching to FIND the daggum file...). Worked fine, once I rebooted. Thanks!
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posted by Anonymous. on Nov.10.2008 @ 10:21 am
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Nice fix.  However, I think you need a tin-foil hat to prevent the aliens from reading your brain and taking over your thoughts.  Oh - too late.......they have already put the ridiculous 9/11 conspiracy theory in your head.  Sorry.
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posted by Anonymous. on Nov.30.2008 @ 2:28 pm
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I'm not sao lucky. I recently had a virus attack and the guys at Symantec fixed that issue. However, I'm getting this error message, followed the instructions posted, but, don't even have the extend.dat folder in there (yes, they're unhidden). I can't even launch Outlook, it won't let me. Any other suggestions? I tried running the repair program in Word, didn't help.
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posted by Anonymous. on Jan.08.2009 @ 11:47 pm
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thanks, that got rid of that extend.dat error, after I rename the file.
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posted by Anonymous. on Jan.12.2009 @ 3:20 pm
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Thanks  Almost 3 years after you posted the original solution, it is still solving the problem for grateful readers!Pat
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posted by Anonymous. on Jan.12.2009 @ 8:59 pm
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That worked great. I am using Windows Vista with Outlook 2007 and the fix worked just as mentioned. The only difference is getting to the correct location. The path is listed below:
C:\Users\<your name>\AppData\Local\Microsoft\Outlook
 
 
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posted by Anonymous. on Jan.14.2009 @ 10:55 am
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Thanks it fixed the problem. Well done!!!!
Cheers
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posted by Anonymous. on Mar.18.2009 @ 8:24 am
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Many thanks for this -- worked for me running XP Pro and MSFT Office/Outlook 2007. Love fixes like this...

(P.S. OJ didn't do it!)
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posted by Anonymous. on Apr.09.2009 @ 11:45 am
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thanks for fixing my problem
dirk
 
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posted by Anonymous. on Jul.07.2009 @ 7:39 am
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Hello, in outlook 2003 with sp3 outcmd.dat has to be renamed to outcmd.bak and then restart outlook.
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posted by Anonymous. on Sep.15.2009 @ 10:30 am
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Exactly ...  The 9/11 "truthers" also do not believe we ever put a man on the moon..   The Iranian President doesn't believe the Jewish holocaust ever happened either ... both events have people still alive today as witnesses to both events.  Such a strong opposition to the actual truth is nothing more than self-insecure liberals wanting something to attach themselves with to have a sense of belonging.. 
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posted by Anonymous. on Sep.16.2009 @ 5:58 pm
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Thank you so much. This issue was bugging me for a week!
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posted by Anonymous. on Dec.15.2009 @ 1:52 pm
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Worked perfectly!  Thanks for the help.  Funny there is no mention of this in Office Help.
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posted by Anonymous. on Mar.13.2010 @ 9:14 pm
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Hello,
 
This solution worked for me and I was able to open outlook with no errors the next time.
 
Thank you and keep up the good work.
 
 
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posted by andy on May.02.2010 @ 3:46 am
the government admits that the fire from the planes burned up in the first fifteen minutes. lets not forget building 7 either, it wasnt hit by a plane.
we have to live in reality and live make believe land alone. never in the history of the world has a steel sky rise collapsed due to fire. there are plenty of examples of fires in other high rise buildings.
when you watch the video of the towers, they are exploding, not collapsing.
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posted by Anonymous. on Jun.09.2010 @ 4:19 am
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This work for outlook 2007 too. Brilliant solution!!!....
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posted by Anonymous. on Jul.08.2010 @ 10:05 am
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I apprecite it. This worked great. The Outlook is booting up much faster. No idea why this happened. Thank you
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posted by Anonymous. on Jul.16.2010 @ 10:02 pm
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Awesome... worked well for me... thank you for the solution.
 
thanks
 
~rahul
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posted by Anonymous. on Aug.04.2010 @ 10:24 pm
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very gud answer
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posted by Anonymous. on Sep.23.2010 @ 9:20 am
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thnx!! worked for me too!
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posted by Anonymous. on Jan.26.2011 @ 10:58 am
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Awesome!! It worked. Thanks so much!
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posted by Anonymous. on Feb.24.2011 @ 9:29 am
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I got the same problem in Windows Xp system. This error will not be resolved by rename or delete the Extend.dat file. You have to make a new user and configure Microsoft Outlook there. You Done
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posted by Anonymous. on Mar.22.2011 @ 5:33 am
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Thanks a lot. It worked like a charm. I am using XP and renamed the extend.dat file. I am not getting the error anymore
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posted by Anonymous. on Jun.22.2011 @ 10:52 am
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I can't believe the number of people that fall for this 9/11 inside job theory. I am an engineer and any good engineer has no trouble understanding how this occured. As gullible as the American public is to follow your kind of nonsense, it is no wonder we are a country in decline. If you want a conspiracy to bitch about, focus on why our economy is in such ruin and why our government continues to spend money knowing that we are heading for a big fall. You can't spend you way out of debt. It is a shame a guy as smart as you are gets so led astray.
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posted by Anonymous. on Oct.20.2011 @ 3:36 pm
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Works great for me! Thanks
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posted by Anonymous. on Jan.22.2012 @ 1:07 pm
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THanks for the fix on the "DAT" issue. As far as 9/11, I disagree. One sure way to know is when you listen to "experts" that are "certain". Recall the Challenger shuttle explosion. First word fro the solid booster "expert" was that there was not way it could have leaked. If they leak, they explode, period.
I realize that this is a strange comparison but it speaks to how people seem to always believe "experts".
One of my favorite news paper headlines of all time was" Earthquake experts don't know when the next big one will hit!"

Since then, I usually just edit this to the simplest form "Experts Don't Know".

THat about sums it up...
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